LOSRC WestNGN's Privacy Policy

Land of Sky Regional Council WestNGN (referred to as “we,” “our,” or “us”) values your privacy. This privacy policy explains how we collect, use, disclose, and protect your personal information when you visit our website, located at www.westngn.org, and use our services. By accessing or using this website, you agree to the terms outlined in this privacy policy.

We are committed to complying with applicable federal and state privacy laws and regulations, including:

North Carolina Public Records Law (N.C.G.S. § 132-1 et seq.), which governs the access and disclosure of public records, including some of the personal data we may collect.

We will only use your personal information as permitted under these laws.

Information We Collect

We may collect different types of personal and non-personal information when you visit our website, such as:

Personal Information: When you submit forms, make payments, or request services, we may collect personally identifiable information such as:

Name
Email address
Phone number

Non-Personal Information: When you visit our website, we may automatically collect non-identifiable information such as:

IP address
Browser type and version
Operating system
Referring website
Date and time of access
Pages visited on our site
Cookies and tracking technologies (see below for more information)

How We Use Your Information

We may use the information we collect for the following purposes:

To provide services and fulfill requests (e.g., process payments, respond to inquiries, or schedule appointments)
To improve our website and user experience
To comply with legal and regulatory obligations
To send important notifications (e.g., service updates, changes to policy)
To enhance security and prevent fraud
To communicate with you regarding matters such as public services

Cookies and Tracking Technologies

We may use cookies and other tracking technologies (e.g., web beacons, pixel tags) to gather information about your browsing behavior and enhance your experience on our website. Cookies are small text files that are stored on your device when you visit our site.

You can control cookie settings through your browser, including blocking or deleting cookies. However, please note that some features of our website may not function properly if you disable cookies.

Information Sharing and Disclosure

We will not sell, rent, or lease your personal information to third parties. However, we may share personal information in the following situations:

With service providers: We may share your information with third-party vendors who help us operate our website or provide services, such as payment processing or technical support. These service providers are required to protect your information and use it only for the purpose of providing services to us.

Legal requirements: We may disclose your information as required by law or to comply with a legal process, such as a subpoena, court order, or government request. We may also disclose information to protect our rights, safety, and property, and to prevent fraud or other illegal activities.

Public records: As a public entity, some of the information we collect may be subject to the North Carolina Public Records Law. In such cases, we may be required to disclose certain records, including personal information, upon request.

Security of Your Information

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information.

Retention of Your Information

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy or as required by law. Once your information is no longer needed, we will securely delete or anonymize it in accordance with applicable laws.

Your Rights and Choices

Access and Correction: You may have the right to request access to or correction of your personal information. If you wish to review, update, or delete your information, please contact us at Westngn@landofsky.org.

Opt-Out: You can opt out of receiving marketing emails or other non-essential communications from us by following the instructions in the communication or contacting us directly.

Do Not Track: Some web browsers may have a "Do Not Track" feature that allows you to opt-out of tracking by websites. We currently do not respond to "Do Not Track" signals.

Children’s Privacy: Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected such information, please contact us immediately so we can delete it

Changes to This Privacy Policy

We reserve the right to update or modify this privacy policy at any time. Any changes to this policy will be posted on this page with an updated effective date. We encourage you to review this privacy policy periodically to stay informed about how we are protecting your information.